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Reduce Risk. Strengthen Staff Capability. Improve Safety Outcomes.

Specialist Behaviour & Safety Training Across Australia and New Zealand

Rod Catterall & Associates (RCA) delivers practical, evidence-based training for organisations working in disability, out-of-home care, education, healthcare, aged care, local government, and frontline services.

We specialise in preparing staff to safely manage complex behaviours, aggression, mental ill health, substance use, crisis situations, and workplace violence.

Our training is designed for real-world application, helping staff build confidence, improve decision-making, and respond effectively in high-risk environments.

With over 30 years of industry experience, RCA provides tailored training solutions that improve workplace safety, strengthen staff capability, support compliance, and deliver better outcomes for the people your organisation supports.

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Disability Support Services & NDIS – Click to View Training Outline

Health Care & Hospitals – Click to View Training Outline

Emergency Services (Fire, Police, Ambulance) – Click to View Training Outline

Corrections & Justice Setting – Click to View Training Outline

Out of Home Care – Click to View Training Outline

Aged Care – Click to View Training Outline

Transportation (Train, Tram, Bus, Airlines) – Click to View Training Outline

Security & Customs – Click to View Training Outline

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Education – Schools, Tafe, Universities – Click to View Training Outline

Local Government / Councils – Click to View Training Outline

Child & Family Services / Community Services – Click to View Training Outline

Retail & Public Facing Environments – Click to View Training Outline

Why Organisations Choose …RCA

Speak to Us About Your Training Needs

We partner with organisations to deliver training that is practical, relevant, and aligned with real operational challenges.

Our approach focuses on:

  • Understanding your organisation’s specific risks and needs
  • Delivering evidence-based, best practice training
  • Providing practical strategies staff can apply immediately
  • Supporting compliance with regulatory requirements
  • Customising training to your environment and workforce
Our Values
Our work is guided by the following principles:

RESPECT, Integrity, COMPASSION, Accountability, COLLABORATION, Diversity

These values underpin how we deliver training—ensuring it is ethical, culturally aware, and aligned with best practice standards.

We are committed to delivering training that aligns with relevant regulatory standards across Australia and New Zealand. Our focus is on improving staff safety, strengthening decision-making, and supporting organisations to meet compliance requirements while maintaining ethical and person-centred practices. We deliver training reliably, professionally, and in a way that organisations can depend on.

Our Promise to You

Acknowledgement of Country

Is a way of showing awareness of and respect for the traditional Aboriginal or Torres Strait island owners land, which a meeting or event is being held – and of recognizing the continuing connection of Aboriginal or Torres Strait Island peoples to their Country. An Acknowledgement of Country can be either formal or informal and involve a host or visitor acknowledging the local land and paying respect to the traditional owners and their ancestors. Unlike a welcome to Country, an Acknowledgement can be performed by a non- Indigenous person.

“Rod Catterall & Associates recognise the Aboriginal heritage of this country and acknowledge the Boonwurrung people of the Kulin Nation as the first peoples of the area of the City of Glen Eira on which we operate and pay our respects to Elders past, present, and emerging.”

What Our Clients Say

Residential Care Worker – MacKillop Family Services

“The training I attended at MacKillop on evasive self defence was very educational & enjoyable, it gave me greater confidence and a framework with which to approach and manage potentially violent incidents and increased self assurance.”

R. Hueston / Youth Worker – Moreland City Council Melbourne

“The instructor from Rod Catterall & Associates did a great job it would be a pleasure to have them presenting our next workshop in anger management.”

More Testimonials

A.J Williams

“Jodie’s and Rod’s DCAT Disability Cultural Awareness Training Workshop was amazing. It makes you think outside the box – Jody takes you on a journey through the training, seeing things from not only a cultural perspective but blends this with the unseen issues of gender identity and disability.”   

Trusted by organisations across Victoria, Australia, and New Zealand.

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