Aged Care Training (Residential & Community Care)

Our Approach: Person-Centred Care & Behavioural Support

Content:

Our training is grounded in person-centred care and behavioural support approaches, ensuring staff:

  • Promote dignity, autonomy, and respect
  • Understand behaviour and underlying causes
  • Respond safely to aggression and distress
  • Deliver consistent, high-quality care

Compliance & Standards

Our training aligns with key frameworks, including:

  • Aged Care Quality Standards
  • Aged Care Act requirements
  • Workplace health and safety obligations

This ensures your organisation remains compliant while improving staff capability and safety.

Managing Aggressive in Aged Care (MAAC)

Our Managing Aggression in Aged Care training is designed to equip staff with practical skills to safely manage challenging behaviours in aged care environments.

Staff learn how to:

  • Respond safely to aggressive behaviours
  • De-escalate conflict situations
  • Support residents with dementia and complex needs
  • Maintain safety for staff, residents, and others

Why Training Is Critical in Aged Care

Staff frequently encounter situations involving behavioural escalation, confusion, and emotional distress. Without the right training, these situations can escalate quickly—impacting safety and care quality.

Our training ensures staff can:

  • Respond calmly and effectively
  • De-escalate challenging situations
  • Maintain safe and respectful care environments

Speak with us to design the right training solution for your organisation.

Training Programs for Aged Care Staff

We offer a range of training programs tailored to aged care environments, including:

  • Behaviour Coaching & Mentoring
  • Critical Incident Debriefing
  • Cultural Awareness Training (CAT)
  • Managing Aggression Training
  • Mental Health Literacy Training
  • Restrictive Practices Training
  • Recognising & Responding to Deterioration
  • Trauma-Informed Care (TIC)
  • Workplace Health & Safety (WHS)
  • Train-the-Trainer Programs

Who We Work With

We work with a wide range of aged care providers, including:

  • Residential Aged Care Facilities
  • Home Care Providers
  • Retirement Villages
  • Dementia Care Facilities
  • Palliative Care Services

Our training is tailored to meet the needs of these environments, supporting staff to deliver safe, respectful, and high-quality care.

Ready to Strengthen Your Team?