Aged Care Sector

BENEFITS of Managing Aggression in AGED CARE

This training program is specifically designed for staff and carers in Australian aged care facilities who assist individuals with dementia and Alcohol-Related Brain Injuries (ARBI), who may display aggressive behaviours. The prevalence of such behaviours presents a risk of injury that necessitates specialized training to handle effectively and safely.

The workshop aligns with current Australian policies and legislative frameworks, including the Aged Care Quality Standards and the principles outlined in the Aged Care Act 1997, focusing particularly on Standard 3 which emphasizes personal care and clinical care, and Standard 7 which deals with human resources. It underscores the importance of providing a safe environment for both residents and staff while respecting the rights and dignity of each individual.

MAAC Managing Aggression in AGED CARE

In aged care settings, staff frequently face challenging situations involving residents, their families, or even colleagues. For instance, a resident with dementia might exhibit aggressive behaviour due to confusion or frustration. It is crucial for caregivers to possess the skills to effectively manage and de-escalate these situations rather than exacerbate them. Staff in aged care facilities must undergo training to effectively interact with diverse and sometimes vulnerable individuals, ensuring optimal outcomes for residents while safeguarding themselves and others in potentially confrontational circumstances.

Our Managing Aggression in Aged Care training package, is tailored to equip aged care professionals with the confidence and strategies to defuse conflicts. This training emphasizes the fundamental right of every employee to feel secure in their workplace. All our modules are designed with this principle in mind, fostering safer aged care environments and minimizing the risk of injuries.

The prevalence of occupational aggression in aged care—manifested through direct encounters that can include verbal or even physical abuse—is a growing concern. Our training empowers caregivers with the necessary tools to prioritize safety for themselves, their colleagues, and the residents they support. Through our Managing Aggression in Aged Care training package, we commit to providing comprehensive strategies for maintaining calm and control in challenging situations, thereby enhancing the overall care environment.

Training COURSES for Aged Care Professionals

Our comprehensive suite of training courses is designed specifically for those in the aged care sector, ensuring that care providers are well-equipped to manage diverse and complex situations. Our training programs include:

Behaviour Coaching & Mentoring
Critical Incident Debriefing
CAT – Cultural Awareness Training
Managing of Aggression Training
MHI – Mental Health Literacy Training
Restrictive Practices Training
Recognising & Responding to Deterioration
TIC – Trauma Informed Care Training
WHS Training

We collaborate with a range of aged care organizations, including but not limited to:

Residential Aged Care Facilities
Home Care Providers
Retirement Villages
Specialized Dementia Care Facilities
Palliative Care Services

Our training modules are tailored to meet the specific needs of these diverse settings, ensuring that all staff are proficient in providing high-quality, compassionate, and respectful care to the elderly.