Practical Behaviour Coaching & Mentoring for Staff Supporting Complex Needs

RCA provides Behaviour Coaching and Mentoring services for organisations supporting individuals with complex behaviours, trauma histories, disability, mental ill health, and other high-risk support needs. Our coaching services are designed to help staff build confidence, strengthen practical skills, and improve consistency when supporting individuals who display behaviours of concern.

We work with disability providers, schools, out-of-home care services, allied health teams, and community organisations to provide tailored coaching that supports both staff capability and organisational outcomes. Our coaching can be delivered to individual staff members, small teams, leadership groups, classrooms, or organisation-wide behaviour support teams.

• Disability Support Workers
• Teachers and Education Support Staff
• School Leaders and Wellbeing Teams
• Out-of-Home Care Staff
• Allied Health Professionals
• Behaviour Support Practitioners
• Team Leaders and Managers
• Residential Care Staff
• Community Services Teams
• Individual Familes

• Positive Behaviour Support strategies
• Tier 2 and Tier 3 Behaviours of Concern
• Functional Behaviour Assessment processes
• Behaviour tracking and recording
• STAR Charts and ABC recording
• Reflective practice and case reviews
• Managing risk and reducing escalation
• Building staff confidence and consistency
• Trauma-informed approaches
• Communication and de-escalation strategies
• Staff mentoring and leadership support
• Supporting Family with Complex Behaviours

• Duration: Minimum 1 Hour Sessions
• Delivery: Face-to-Face or Live Webinar
• Location: Available Across Australia and New Zealand
• Capacity: Individual Staff, Small Groups, or Leadership Teams
• Customisation: Sessions can be tailored to specific individuals, teams, incidents, classrooms, participants, or organisational challenges.