Our Approach: Safety, Communication & Risk Management
Our training is grounded in Workplace Health & Safety (WHS), Occupational Violence & Aggression (OVA) prevention, and real-world construction scenarios.
This enables staff to:
- Recognise early signs of conflict, stress, and escalation
- Communicate clearly in high-risk environments
- Manage challenging interactions with the public and other workers
- Reduce risk through proactive behaviour and decision-making
- Maintain safety, control, and professionalism on site
With over two decades of experience, Rod Catterall & Associates works with organisations operating in complex, high-risk environments to improve workforce capability and reduce operational risk.
Occupational Violence & Aggression (OVA) Training for Construction.
Our OVA training is tailored for construction, civil works, infrastructure projects, and site-based teams.
Staff learn how to:
- Manage aggressive or non-compliant members of the public
- De-escalate conflict on work sites and traffic control zones
- Respond to verbal threats, frustration, and high-pressure situations
- Maintain personal safety in exposed environments
- Communicate effectively under pressure
- Manage conflict between teams, contractors, and stakeholders