Rod Catterall & Associates Pty Ltd Workplace Training Australia Wide.

Specialists in Training / Coaching & Mentoring – Ph 61 3 9579 0800

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    • Director - Rod Catterall
    • Partner – Jody Barney
    • Partner – Dr Malini Singh
    • Partner - Brian Martin
    • Colin Rosewarne
    • Lani Engelhardt
    • Bernie Lastro
    • Sean Bowring
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  • Behaviour Management Training
    • Our Program
      • 1. Ethical Response & Safety
      • 2. Positive Behaviour Support
      • 3. Autism Spectrum Disorder
      • 4. Trauma Informed Care
      • 5. Disability Cultural Awareness
        • -Cultural Awareness
      • 6. Mental Health Literacy
      • 7. Protective Physical Behaviours
      • 8. Occupational Violence Prevention
      • 9. Baton Handling & Control
      • 10. Managing Aggression
      • 11. Workplace Bullying & Harassment
      • 12. Behaviour Coaching & Mentoring
      • 13. Customer Service Training
      • 14. Person Centred Active Support (PCAS)
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  • Work Health & Safety Training
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Ethical Response Safety Training (ERST).

Ethical Response Safety Training (ERST)  can be tailored to the individual or as a standard package. Aimed at staff / carers who may be at risk who work/ or care for a person with a disability or mental illness and those whose job it is to do home visits and working in the community.  In this workshop the following will be covered: assessing and minimizing risk; managing your own feelings, warning sign of anger, personal safety strategies, lots of safety tips to minimize the risk of assault. Along with learning how to defuse and de escalate an aggressive person before its too late. Workshop will also involve practice scenarios, case studies which will enable participants to learn and work through the issues better.

ERST Training Packages Available

  • IERST – Individualised Ethical Response Safety Training for NDIS Participnts
  • ERST – OOHC – Ethical Response Safety Training for Out of Home Care
  • ERST – Standard Ethical Rresponse Safety Training for Disability

Course Content

  • Legislation
    • OHS Act
    • Victorian Charter of Human Rights and Responsibilities 2006
  • Legal Issues
    • Common Law
    • Use of Force
    • Duty of Care
    • Self Care
    • Restrictive Interventions
  • Ethical Response & Safe Practices (Theory)
    • Positive Behavioural Support (PBS)
    • Behaviours of Concern
    • Proactive & Reactive Response
    • Risk & Threat Assessment
  • Behaviour Management
    • Cause & Affect of Trauma
    • Triggers
    • Warning Signs
    • De Escalation Strategies
    • Crisis Communication
    • Stress Cycle
  • Physical Response
    • Principles of Physical Intervention
    • Therapeutic Response

Learning Outcomes

  • Understand Legal Issues
  • Apply Ethical & Safe Practises
  • Define Positive Behaviour Support
  • Understand Behaviour Management Strategies
  • Demonstrate Therapeutic Physical Responses

Training is normally offered as full day training package but can be delivered to suit.

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