Person Centred Active Support (PCAS) is an evidence-based approach that helps staff provide the right level of support to people with disability—promoting independence, participation, choice, and quality of life. Rather than doing tasks for a person, staff learn how to support individuals to be actively involved in everyday activities, routines, decision-making, and community participation.

This training helps support workers build practical skills to deliver person-centred care that aligns with individual goals, abilities, communication styles, and preferences. PCAS is widely recognised as best practice within disability services and supports the principles of choice, control, dignity of risk, and self-determination.

Module 1. Introduction to Person Centred Active Support

• What PCAS is
• Why it is important
• Benefits for participants and staff

Module 2. Understanding Person-Centred Practice

• What person-centred care looks like
• Supporting individual goals, preferences, and communication styles
• Promoting independence and participation

Module 3. Understanding Active Support

• Providing the right amount of support
• Supporting participation in everyday activities
• Encouraging choice, decision-making, and skill development

Module 4. Best Practice Values & Principles

• Human rights
• Dignity of risk
• Choice and control
• Self-determination
• Duty of care

Module 5. Practical Support Strategies

• Communication approaches
• Adapting support to individual needs
• Encouraging engagement and participation
• Building confidence and independence

Module 6. Challenges & Reflective Practice

• Common barriers to active support
• Managing complex needs
• Staff reflection and continuous improvement
• Practical strategies for difficult situations

Participants will learn:

• How to apply person-centred active support principles in daily practice
• How to encourage independence, participation, and choice
• The importance of dignity of risk and self-determination
• Practical communication and engagement strategies
• How to provide the right level of support without creating dependence
• How to adapt support to meet individual needs and goals
• Strategies to overcome common barriers to active support

• Duration: Half Day Refresher or Full Day Training Available
• Delivery: Face-to-Face, Live Webinar, or Pre-Recorded Webinar
• Location: Available Across Australia and New Zealand
• Capacity: Up to 20 Participants per Facilitator
• Suitable For: Disability support workers, team leaders, managers, allied health professionals, and community services staff
• Customisation: Training can be tailored to participant needs, service settings, and organisational requirements.

• Disability Support Workers
• Residential Care Staff
• Team Leaders and Managers
• Allied Health Professionals
• NDIS Providers
• Day Program Staff
• Supported Independent Living (SIL) Staff
• Community Services Workers
• Behaviour Support Practitioners