Practical, evidence-based training designed to improve staff capability, reduce risk, and support compliance across Australia and New Zealand.

We deliver professional development training across a wide range of high-risk and frontline sectors, including health, disability, aged care, out-of-home care, education, local government, and justice environments. Our training is practical, strength-based, and person-centred—designed to improve staff capability, reduce incidents, and support better outcomes across each sector. Programs are suitable for frontline staff, case managers, leadership teams, and carers, including family members where appropriate.

NDIS Individualised Training

We provide individualised training under NDIS (Core Supports – Improved Relationships).

This includes:

• Pre-training consultation
• Full-day tailored training
• Post-training follow-up
• Behaviour coaching and mentoring sessions

Designed to support improved relationships and outcomes for individuals and support teams.

We offer flexible delivery formats to suit your organisation:

• Live webinars (1–3 hours)
• Pre-recorded online training
• Half-day and full-day workshops
• Multi-day intensive training
• Train-the-Trainer programs (3–5 days)

All programs can be customised to align with your organisation’s needs and operational environment. Certificates of completion are issued for all training programs.

We provide specialised training across a range of areas:

Behaviour & Safety Training

• PPBT – Protective Physical Behaviour Training
• IERST – Individualised Ethical Response Safety Training
• ERST – Ethical Response Safety Training
• OVA – Occupational Violence & Aggression / De-escalation
• Code Grey / Code Black Training

Disability & Support Services

• PBS – Positive Behaviour Support
• FBA – Functional Behaviour Assessment Training
• FCA – Functional Capacity Assessment Training
• PCAS – Person-Centred Active Support
• Neurodivergent Training

Workforce & Compliance Training

• Psychosocial Disability Training
• RP – Restrictive Practices Training
• Trauma-Informed Care (TIC)
• Mental Health Literacy Training (MHL)
• Professional Conduct Training (PCT)
• Workplace Health & Safety (WHS)
• Critical Incident Management Training

Cultural & Specialist Training

• DCAT – Disability Cultural Awareness Training
• CAT – Cultural Awareness Training

Specialised & Industry Training

• Restraint & Control Training
• Extendable Baton Training
• Defensive Tactics Training
• Behaviour Management Skills Training
• Conference Training Programs

Compliance & Standards

Our training aligns with relevant standards and frameworks, including:

• NDIS Practice Standards
• Positive Behaviour Support frameworks
• Aged Care Quality Standards
• Victoria Police Licensing Regulations Division (LRD)
• Private Security Act 2004 (Vic)
• Crimes Act 1958 (Vic)
• Security Trainers Association
• Australian Professional Standards for Teachers
• WorkSafe Victoria violence & aggression prevention guidance
• Safe Work Australia workplace violence guidance
• Occupational Health & Safety Act 2004 (Vic)

This ensures your organisation remains compliant while improving staff capability and safety.

We work with organisations across multiple industries to deliver customised training solutions that improve staff capability, reduce risk, and support compliance.

Whether you require training for a single team or organisation-wide delivery, we can design a program to meet your needs.

We regularly provide training to organisations in:

• Disability and NDIS Services
• Aged Care and Home Care
• Out-of-Home Care and Residential Care
• Child Protection and Family Services
• Schools, TAFEs, Universities, and Early Learning
• Healthcare, Hospitals, and Community Health
• Mental Health and AOD Services
• Local Government and Councils
• Emergency Services, Security, Police, and Corrections
• Community Services and Not-for-Profit Organisations
• Housing and Homelessness Services
• Retail, Hospitality, and Customer Service Environments
• Airlines, Transport, and Lone Worker Environments