Relational Wellbeing Chapters: the first two are required to be taught prior to teaching any other chapters:
Chapter 1, Building Better Customer Service Skills includes information on how build healthy communication skills, (verbal and non-verbal) is needed to build healthy relationships and how to de-escalate potentially aggressive situations.
Chapter 2, Building Healthy Conflict Resolution Skills, combines the concepts of healthy relationships and healthy communication to do more than anger management. By learning to work cooperatively, children and adults can resolve conflicts in ways that meet each other’s needs and improve the relationship. (Chapters 1,2= (1 Day Training FTF or Half Day Online)
Conceptual Chapters: these provide information in specific areas that increase the emotional, psychological, and physical safety & wellbeing of all people:
Chapter 3, Trauma-Informed Practice, provides a sub-clinical foundation empowering people to be aware of the neurobiological effects of abuse and neglect, and how to respond in ways that minimize the potential for re-traumatization. ( 1 Day Training FTF or Half Day Online)
Chapter 4, Positive Behaviour Interventions and Support, provides an overview of what positive behaviour interventions and support is and how to implement a strength based approach to behaviour change strategies in non-coercive ways. (Chapters 4,5 = 2 Day Training FTF or One Day Online)
Chapter 5, Functional Behaviour Assessment Training. (Chapters 4,5 = 2 Day Training FTF or One Day Online)
Technical Chapters: these provide specific knowledge & physical skills to provide safety for staff, caregivers and people to whom they provide care. Note: to accommodate various legal and policy contexts these technical chapters may vary by sector and state. Further, the physical skills taught in these chapters are based on principles and applied in a way that treats all people with dignity and respect while also avoiding prohibited practices that have a higher risk of harm. The skills are arranged in a graded and gradual hierarchy of interventions (least to most restrictive). Each of the physical skills has an ergonomic assessment that describes how the skills provide safety for the persons performing the skills and the persons on whom the skills are being performed.
Chapter 6, Liability and Legal Issues, provides a framework to understand the potential legal issues facing paid providers of services when faced with potentially aggressive situations.Incl restrictive practices, human rights.
(1 Day Training FTF or Half Day Online)
Chapter 7, Assisting and Supporting, provides the foundation for all the physical skills taught in The Thrive Approach. Included in this chapter are skills to escort people away from danger and towards safety in line with guidelines of each sector. (Chapters 7,8= (1 Day Training FTF or Half Day Online)
Chapter 8, Managing Occupational Violence & Aggression provides the ethical response to address situations in which service recipients or staff may be grabbed or assaulted by others in the workplace.
(Chapters 7,8= (1 Day Training FTF or Half Day Online)
Chapter 9, Medical Risks of Restraint, provides information on the medical risks of physical restraint and how to minimize those risks.
(Chapters 9,10 = (1 Day Training FTF or Half Day Online)
Chapter 10, Restraint, teaches how to use and provide restraint with the service recipient in a standing position. The Thrive Approach teaches restraints specifically designed for children, and restraints designed for adolescents and adults. The Thrive Approach does not teach any floor restraints. Note: Restraints are not included in disability, child welfare or in school programs. (Chapters 9,10 = (1 Day Training FTF or Half Day Online)
Chapter 11, how to facilitate – how to deliver, how to present, how to be engaging, how to maintain groups attention. (Chapters 11 = (1 Day Training FTF or Half Day Online)