On-Demand Training (Pre-Recorded Webinars)

Scalable, flexible training designed to improve staff capability across large teams and multiple locations.

Pricing & Access

Flexible pricing options designed for both small teams and large organisations:

  • From $129 per participant (small groups)
  • Volume discounts available for larger teams
  • Subscription options available (e.g. large workforce access at reduced per-head rates)

This makes on-demand training a cost-effective solution for scaling staff capability across your organisation.

Program Access & Terms

  • Duration: 30 minutes to 1.5 hours per module.
  • Please allow 7 to 14 days lead time before access is permitted.
  • Access: 21 days unlimited access per participant.
  • Additional time request will incur an additional fee.

Staff can complete training at their own pace, making it ideal for shift-based and distributed teams.

What’s Included

Each program includes:

  • Practical, scenario-based video training
  • Downloadable training materials (PDF)
  • Knowledge assessment (quiz-based validation)
  • Certificate of completion

Designed to ensure staff not only complete training—but understand and apply it.

Course Overview

  • Delivery: Online (on-demand)
  • Customisable training modules available
  • Compatible with most Learning Management Systems (LMS)

Training progress, completion, and assessment data can integrate with your HR systems depending on your LMS setup.

Training for Large Teams & Organisations

Our on-demand training is ideal for organisations requiring scalable solutions across multiple teams, locations, or service areas.

We offer:

  • Bulk Corporate Licensing options
  • Subscription-based access
  • LMS integration
  • Customised training pathways

This enables consistent training delivery across your entire workforce.

Available Training Programs

Explore our on-demand training modules designed for high-risk and frontline environments:

Ethical Response Safety Training (ERST)

Learn practical strategies to safely manage complex and aggressive behaviours in workplace environments.

Key Outcomes:

  • Improved staff confidence in high-risk situations
  • Safer responses to behavioural escalation
  • Reduced reliance on restrictive practices

Details:

  • Presenter: Rod Catterall
  • Format: On-demand video training
  • Investment: $129 per participant

Ethical Response Video 

Protective Physical Behaviour Training (PPBT) 

Equip staff with safe and practical techniques to manage physical behaviours and reduce risk.

Key Outcomes:

  • Improved safety in physical interactions
  • Increased staff confidence
  • Better outcomes in education and care environments

Details:

  • Presenter: Rod Catterall
  • Format: On-demand video training
  • Investment: $129 per participant

Positive Behaviour Support Training (PBS)

Develop foundational knowledge of behaviour support strategies to improve outcomes for individuals with complex needs.

Key Outcomes:

  • Foundations of PBS in disability support services
  • Behaviour of concern in NDIS disability support settings
  • Contributing factors in disability contexts
  • Proactive and preventative strategies in small teams
  • Functional communication and coping skills
  • Graduated de-escalation and response planning
  • Behavioural support planning and documentation

Details:

  • Presenter: Rod Catterall
  • Format: On-demand video training
  • Investment: $199 per participant

Mental Health Informed Care Training (MHI) 

Develop practical skills to recognise and respond to mental health challenges in workplace and care environments.

Key Outcomes:

  • Improved awareness of mental health conditions
  • Practical strategies for supporting individuals
  • Increased staff confidence in responding to mental health concerns

Details:

  • Presenter: Rod Catterall & Jody Barney
  • Format: On-demand video training
  • Investment: $129 per participant

Trauma Informed Care Training (TIC) 

Build understanding of trauma and its impact to support safer, more effective responses in high-risk environments.

Key Outcomes:

  • Understanding trauma and behavioural responses
  • Practical trauma-informed strategies
  • Improved safety and support outcomes

Details:

  • Presenter: Rod Catterall
  • Format: On-demand video training
  • Investment: $129 per participant

Disability Cultural Awareness Training (DCAT)

Aboriginal & Torres Strait Islander Training

Develop cultural awareness and inclusive practices when working with Aboriginal and Torres Strait Islander communities.

Key Outcomes:

  • Increased cultural awareness and understanding
  • Improved communication and engagement
  • Enhanced inclusive and respectful practice

Details:

  • Presenter: Jody Barney & Rod Catterall
  • Format: On-demand video training
  • Investment: $199 per participant

Cultural Awareness Training (CAT) 

Strengthen understanding of cultural diversity to improve engagement, communication, and service delivery.

Key Outcomes:

  • Improved cultural awareness
  • Enhanced communication across diverse groups
  • Better client and community engagement

Details:

  • Presenter: Rod Catterall & Jody Barney
  • Format: On-demand video training
  • Investment: $129 per participant

Neurodivergent Training 

Build practical understanding of autism and neurodiversity to support individuals effectively.

Key Outcomes:

  • Increased understanding of neurodiversity
  • Practical support strategies
  • Improved communication and engagement

Details:

  • Presenter: Rod Catterall
  • Format: On-demand video training
  • Investment: $199 per participant

Functional Behaviour Assessment Training (FBA)

Learn how to assess behaviour to inform effective support strategies and interventions.

Key Outcomes:

  • Understanding behaviour function
  • Improved assessment skills
  • Better intervention planning and outcomes

Details:

  • Presenter: Rod Catterall
  • Format: On-demand video training
  • Investment: $129 per participant

OVA/ De – Escalation Training (OVA – DEST) 

Develop practical skills to manage aggressive and escalating behaviours safely and effectively.

Key Outcomes:

  • Effective de-escalation strategies
  • Improved staff confidence
  • Safer workplace interactions

Details:

  • Presenter: Rod Catterall
  • Format: On-demand video training
  • Investment: $129 per participant

Psychosocial Disability Training 

Develop skills to support individuals experiencing psychosocial disability in a safe and effective way.

Key Outcomes:

  • Improved understanding of psychosocial disability
  • Practical support strategies
  • Better client and workplace outcomes

Details:

  • Presenter: Rod Catterall
  • Format: On-demand video training
  • Investment: $199 per participant

Armed Robbery Awareness & Response Training (ARART) 

The program places personal safety as the first priority. Participants will learn that their role during a robbery is not to protect money, gaming assets or property, but to make decisions that minimise the likelihood of injury to themselves, other staff and patrons.

Key Outcomes:

  • Recognise armed robbery risks.
  • Respond calmly and safely.
  • Avoid confrontation and unnecessary risk.
  • Protect staff and patrons.

Details:

  • Presenter: Rod Catterall
  • Format: On-demand video training
  • Investment: $129 per participant

Restrictive Practise Training (RPT) 

“Restrictive Practices Training – NDIS and Victorian & Interstate Requirements, aligned to relevant elements of NDIS Practice Standards Module 2A.” This training supports workers to recognise when restrictive practices may be considered, understand the approval and reporting requirements, and identify safer, person-centred alternatives wherever possible.

Key Outcomes:

  • Understand what restrictive practices are and the different types.
  • Know the legal and rights-based frameworks that govern their use (NDIS & Victorian law).
  • Recognize situations where restrictive practices may be considered and alternatives to their use.
  • Understand documentation, reporting, and monitoring requirements.

Details:

  • Presenter: Rod Catterall
  • Format: On-demand video training
  • Investment: $129 per participant