On-Demand Training (Pre-Recorded Webinars)

Scalable, flexible training designed to improve staff capability across large teams and multiple locations.

Pricing & Access

Flexible pricing options designed for both small teams and large organisations:

  • From $129 per participant (small groups)
  • Volume discounts available for larger teams
  • Subscription options available (e.g. large workforce access at reduced per-head rates)

This makes on-demand training a cost-effective solution for scaling staff capability across your organisation.

Program Access & Terms

  • Duration: 30 minutes to 1.5 hours per module.
  • Please allow 7 to 14 days lead time before access is permitted.
  • Access: 21 days unlimited access per participant.
  • Additional time request will incur an additional fee.

Staff can complete training at their own pace, making it ideal for shift-based and distributed teams.

What’s Included

Each program includes:

  • Practical, scenario-based video training
  • Downloadable training materials (PDF)
  • Knowledge assessment (quiz-based validation)
  • Certificate of completion

Designed to ensure staff not only complete training—but understand and apply it.

Course Overview

  • Delivery: Online (on-demand)
  • Customisable training modules available
  • Compatible with most Learning Management Systems (LMS)

Training progress, completion, and assessment data can integrate with your HR systems depending on your LMS setup.

Training for Large Teams & Organisations

Our on-demand training is ideal for organisations requiring scalable solutions across multiple teams, locations, or service areas.

We offer:

  • Bulk Corporate Licensing options
  • Subscription-based access
  • LMS integration
  • Customised training pathways

This enables consistent training delivery across your entire workforce.

Available Training Programs

Explore our on-demand training modules designed for high-risk and frontline environments:

Ethical Response Safety Training (ERST)

Learn practical strategies to safely manage complex and aggressive behaviours in workplace environments.

Key Outcomes:

  • Improved staff confidence in high-risk situations
  • Safer responses to behavioural escalation
  • Reduced reliance on restrictive practices

Details:

  • Presenter: Rod Catterall
  • Format: On-demand video training
  • Investment: $129 per participant

Ethical Response Video 

Protective Physical Behaviour Training (PPBT) 

Equip staff with safe and practical techniques to manage physical behaviours and reduce risk.

Key Outcomes:

  • Improved safety in physical interactions
  • Increased staff confidence
  • Better outcomes in education and care environments

Details:

  • Presenter: Rod Catterall
  • Format: On-demand video training
  • Investment: $129 per participant

Positive Behaviour Support Training (PBS)

Develop foundational knowledge of behaviour support strategies to improve outcomes for individuals with complex needs.

Key Outcomes:

  • Understanding behaviour triggers
  • Practical support strategies
  • Improved long-term outcomes

Details:

  • Presenter: Rod Catterall
  • Format: On-demand video training
  • Investment: $199 per participant

Mental Health Informed Care Training (MHI) 

Develop practical skills to recognise and respond to mental health challenges in workplace and care environments.

Key Outcomes:

  • Improved awareness of mental health conditions
  • Practical strategies for supporting individuals
  • Increased staff confidence in responding to mental health concerns

Details:

  • Presenter: Rod Catterall & Jody Barney
  • Format: On-demand video training
  • Investment: $129 per participant

Trauma Informed Care Training (TIC) 

Build understanding of trauma and its impact to support safer, more effective responses in high-risk environments.

Key Outcomes:

  • Understanding trauma and behavioural responses
  • Practical trauma-informed strategies
  • Improved safety and support outcomes

Details:

  • Presenter: Rod Catterall
  • Format: On-demand video training
  • Investment: $129 per participant

Disability Cultural Awareness Training (DCAT)

Aboriginal & Torres Strait Islander Training

Develop cultural awareness and inclusive practices when working with Aboriginal and Torres Strait Islander communities.

Key Outcomes:

  • Increased cultural awareness and understanding
  • Improved communication and engagement
  • Enhanced inclusive and respectful practice

Details:

  • Presenter: Jody Barney & Rod Catterall
  • Format: On-demand video training
  • Investment: $199 per participant

Cultural Awareness Training (CAT) 

Strengthen understanding of cultural diversity to improve engagement, communication, and service delivery.

Key Outcomes:

  • Improved cultural awareness
  • Enhanced communication across diverse groups
  • Better client and community engagement

Details:

  • Presenter: Rod Catterall & Jody Barney
  • Format: On-demand video training
  • Investment: $129 per participant

Neurodivergent Training 

Build practical understanding of autism and neurodiversity to support individuals effectively.

Key Outcomes:

  • Increased understanding of neurodiversity
  • Practical support strategies
  • Improved communication and engagement

Details:

  • Presenter: Rod Catterall
  • Format: On-demand video training
  • Investment: $199 per participant

Functional Behaviour Assessment Training (FBA)

Learn how to assess behaviour to inform effective support strategies and interventions.

Key Outcomes:

  • Understanding behaviour function
  • Improved assessment skills
  • Better intervention planning and outcomes

Details:

  • Presenter: Rod Catterall
  • Format: On-demand video training
  • Investment: $129 per participant

OVA/ De – Escalation Training (OVA – DEST) 

Develop practical skills to manage aggressive and escalating behaviours safely and effectively.

Key Outcomes:

  • Effective de-escalation strategies
  • Improved staff confidence
  • Safer workplace interactions

Details:

  • Presenter: Rod Catterall
  • Format: On-demand video training
  • Investment: $129 per participant

Psychosocial Disability Training 

Develop skills to support individuals experiencing psychosocial disability in a safe and effective way.

Key Outcomes:

  • Improved understanding of psychosocial disability
  • Practical support strategies
  • Better client and workplace outcomes

Details:

  • Presenter: Rod Catterall
  • Format: On-demand video training
  • Investment: $199 per participant

Armed Robbery Awareness & Response Training (ARART) 

The program places personal safety as the first priority. Participants will learn that their role during a robbery is not to protect money, gaming assets or property, but to make decisions that minimise the likelihood of injury to themselves, other staff and patrons.

Key Outcomes:

  • Recognise armed robbery risks.
  • Respond calmly and safely.
  • Avoid confrontation and unnecessary risk.
  • Protect staff and patrons.

Details:

  • Presenter: Rod Catterall
  • Format: On-demand video training
  • Investment: $129 per participant

Restrictive Practise Training (RPT) 

This training supports workers to recognise when restrictive practices may be considered, understand the approval and reporting requirements, and identify safer, person-centred alternatives wherever possible.

Key Outcomes:

  • Understand what restrictive practices are and the different types.
  • Know the legal and rights-based frameworks that govern their use (NDIS & Victorian law).
  • Recognize situations where restrictive practices may be considered and alternatives to their use.
  • Understand documentation, reporting, and monitoring requirements.

Details:

  • Presenter: Rod Catterall
  • Format: On-demand video training
  • Investment: $129 per participant