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Managing Aggression Training Australia

Managing Aggression (MAAC)

Training is aimed at staff/carers who support a person in aged care with people with Dementia and (ARBI) Alcohol Related Brain Injuries that exhibit aggressive behaviours where there may be a risk of someone being injuried. In this workshop, the following will be covered: assessing risk and minimising risk: managing your own feelings in difficult circumstances, ethical response techniques. Along with learning how to defuse a possible situation before it escalates out of control. Participants will be taught a range of techniques to keep everyone safe that are non-punitive and do not cause pain”.

Course Content

  • Legislation
    • Victorian Charter of Human Rights and Responsibilities 2006
    • Aged Care Act
  • Legal Issues
    • Common Law
    • Use of Force
    • Duty of Care
    • Self Care
  • Ethical Response & Safe Practices (Theory)
    • Behaviours of Concern
    • Proactive & Reactive Response
    • Risk & Threat Assessment
  • Behaviour Management
    • Triggers
    • Warning Signs
    • De Escalation Strategies
    • Crisis Communication
    • Cycle of Aggression
  • Physical Response
    • Principles of Physical Intervention
    • Therapeutic Response

Course Overview

  • Duration:  Half Day Refresher or Full 6 Hour Day Available
  • Delivered: Face to Face or Online
  • Location: Any where in Australia, New Zealand, your workplace or at a convenient location of your choice.
  • Capacity: Up to 20 people for 1 day per facilitator or additional trainer can be organised
  • What to Wear: Clothes you would normally wear to work.

Learning Outcomes

  • Understand Legal Issues
  • Apply Ethical & Safe Practises
  • Define Positive Behavioural Support
  • Understand Behaviour Management Strategies
  • Demonstrate Therapeutic Responses

Training is normally offered as a full day training from 9-4pm but we have a special introductory half day workshop available.

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