BENEFITS of De-Escalation & Occupational Violence Prevention Training (OVA) for the HEALTHCARE INDUSTRY
In the healthcare sector, nursing staff frequently face challenging scenarios involving patients, their families, or colleagues, especially when caring for individuals with intellectual disabilities who may exhibit aggressive behaviours. Providing care in environments such as hospitals, clinics, or during home visits can be both demanding and rewarding. Situations where aggression may arise require effective management to ensure the safety of everyone involved.
At RCA, we champion a workplace environment where every employee feels secure and capable of de-escalating conflicts with minimal disruption. With over two decades of experience, we have successfully trained personnel across various sectors, empowering them to mitigate risks and enhance safety for themselves and others. Whether dealing with physical or verbal altercations, in person, over the phone, or via email, our OVA training package equips nursing staff with the necessary skills to handle such situations calmly and safely.