Disability Sector

BENEFITS of Ethical Response Safety Training ERST for the DISABILITY INDUSTRY

In the disability industry, caregivers frequently encounter challenging scenarios involving clients, their families, or colleagues, particularly when assisting individuals with intellectual disabilities who may also have dual disability with aggression. Providing care to individuals with intellectual disabilities can be both demanding and rewarding, whether in residential facilities, hospitals, or during home visits. Instances of aggression may arise, necessitating effective management to ensure the safety of all involved.

At RCA, we advocate for a workplace where everyone feels secure, equipped to de-escalate conflicts with minimal disruption. With over two decades of experience, we have successfully trained personnel across various sectors, empowering them to mitigate risks and enhance safety for themselves and others. Whether facing physical or verbal altercations, whether in-person, over the phone, or via email, employees should possess the necessary skills to navigate such situations calmly and safely.

ERST: Ethical Response Safety Training for the DISABILITY SECTOR

Within the disability sector, caregivers frequently encounter challenging scenarios involving clients, their families, or colleagues. Communication breakdowns between caregivers, clients, and their support network can lead to tension and complications. Consider, for example, a client reacting aggressively towards their caregiver due to frustration with a change in routine. In such instances, it’s crucial for caregivers to possess the skills to effectively manage and de-escalate the situation rather than exacerbate it. Caregivers and professionals within the disability sector must undergo training to effectively interact with diverse individuals, ensuring optimal outcomes for clients while safeguarding themselves and others in confrontational circumstances.

At RCA, ERST, we prioritize the fundamental right of every caregiver to feel secure in their workplace, and all our training modules are designed with this principle in mind. Our objective is to equip disability sector professionals with the confidence and strategies to defuse conflicts, thereby fostering safer environments and minimizing unwarranted injuries. The prevalence of aggression within the disability sector, whether manifested through interactions or face-to-face encounters, encompassing both verbal and physical aggression, is a growing concern. Our ERST Ethical Response Safety Training empowers caregivers with the necessary tools to prioritize safety for themselves and their peers.

Training COURSES for Carers

Behaviour Coaching & Mentoring
Critical Incident Debriefing
DCAT – Disability Cultural Awareness Training
MHI – Mental Health Literacy Training
PBS – Positive Behaviour Support Training
PCAS- Person Centred Active Support Training
Restrictive Practices Training
Recognising & Responding to Deterioration
TIC – Trauma Informed Care Training
WHS Training
Train The Trainer

We work with a wide array of disability service providers and organizations, aligned with the National Disability Insurance Scheme (NDIS) in Australia, including but not limited to:

Specialist Disability Accommodation (SDA)
Supported Independent Living (SIL)
NDIS Support Coordinators
Social and Community Participation
Therapeutic Supports
Early Childhood Supports
Behaviour Support
Disability Employment Services
Carer and Support Agencies
Disability Respite Services
Day Programs
Disability Transport Services

Our collaborations across these varied sectors ensure comprehensive support and alignment with NDIS objectives, aiming to empower individuals with disabilities by enhancing their quality of life and fostering greater inclusion in the community.

Book Now