Organisations in the out-of-home care sector operate in complex environments where staff regularly manage behavioural escalation, trauma-related responses, and high-risk situations. Without the right training, these challenges can lead to increased incidents, staff burnout, and safety risks. Our training equips staff with practical strategies to manage behaviours safely, reduce escalation, and improve outcomes for children, young people, and families.
Out-of-Home Care Training (OOHC)
Practical training to IMPROVE staff safety, MANAGE complex behaviours, and SUPPORT better outcomes for children and young people.
Our Approach: Trauma-Informed Care (TIC) & Collaborative Problem-Solving
Our training is grounded in Trauma-Informed Care (TIC) and evidence-based crisis intervention approaches.
This enables staff to:
- Understand trauma and behavioural triggers
- Respond safely and effectively in high-risk situations
- Support positive outcomes for children and young people
- Collaborate effectively with families and stakeholders
With over two decades of experience, Rod Catterall & Associates has worked with organisations across the OOHC sector to improve staff capability and reduce workplace risk. Our training focuses on practical, real-world application—ensuring staff can confidently manage challenging situations across residential care, community settings, and crisis environments.
Occupational Violence & Aggression (OVA) Training for OOHC
Our OVA training is specifically designed for out-of-home care environments.
It equips staff with practical skills to:
- Safely manage aggressive and escalating behaviours
- De-escalate conflict situations
- Maintain safety for staff and young people
- Respond appropriately across face-to-face and remote interactions
Why Training Is Critical in OOHC
Staff in out-of-home care frequently encounter situations involving behavioural escalation, emotional distress, and complex interpersonal dynamics. Without appropriate training, these situations can escalate quickly, increasing risk for staff and young people.
Our training ensures staff can:
- Respond calmly and effectively
- De-escalate challenging situations
- Maintain professional and ethical standards
Who We Work With
We work with a wide range of organisations and professionals within the OOHC sector, including:
- Residential care providers
- Foster care agencies
- Youth justice services
- Crisis and emergency care teams
- Allied health and mental health professionals
- Support services for at-risk youth
Our training supports these organisations to improve safety, strengthen staff capability, and deliver better outcomes for young people.
Training Programs for OOHC Professionals
We offer a range of training programs tailored to the out-of-home care sector, including:
- De-escalation Training
- Critical Incident Debriefing
- Restrictive Practices Training
- Cultural Awareness Training
- Bullying & Harassment Training
- Trauma-Informed Care (TIC)
- Workplace Health & Safety (WHS)
- Train-the-Trainer Programs
Ready to Strengthen Your Team ?
Speak with us to identify the most effective training solution for your organisation.