Occupational Violence & Aggression Training (OVA)

 Occupational Violence & Aggression (OVA)  is aimed at all staff / carers who work with the public/ or family members who might become verbally or physically aggressive or violence. In this training workshop the following will be covered: assessing risk and minimising risk; managing your own feelings in difficult circumstances, ethical response techniques.  Along with learning how to defuse a possible situation before it escalates out of control.  Participants will be taught a range of techniques to keep everyone safe that are non-punitive and do not cause pain”.

Course Content

  • Definitions & Law
  • Legislation
  • Legal Issues (Law of Self Defence & Lawful Interventions)
  • Ethical Response & Safe Practices (Theory)
  • Principles of Early Intervention
  • Physical Aggression Response Strategies (Current Situations)

Learning Outcomes

  • Understand the Legislation & Legal Issues
  • Apply Ethical & Safe Practises
  • Understand Principals of Early Intervention
  • Demonstrate Physical Responses

Training is normally offered as a full day training from 9-3pm but we have a special half day workshop available.