De – Escalation & Occupational Violence & Aggression TRAINING
Our training sessions are invaluable for all staff and carers involved in interactions with the public or family members who may exhibit verbal or physical aggression or violence. During these workshops, participants will delve into various crucial aspects, including:
- Assessing and minimizing risk
- Effectively managing personal emotions in challenging situations
- Ethical response techniques
- Proactive measures for de-escalating potential confrontations before they intensify
We equip participants with a diverse array of non-punitive techniques aimed at maintaining safety for all involved without causing harm or distress.
